Q & A
Here are some frequently asked questions. Not listed below? Contact us and we will get back to you!
While we do our very best to provide you with a perfect sign, please use caution when handling. Depending on the design, sharp edges are possible. A powder coated piece easily wipes down using just a damp cloth & is safe for outdoor display.
Custom and personalized orders
We accept custom/personalized orders! Custom powder coat colors and fonts available upon request. We'd love to help make your idea a metal reality. Provide us with a photo(s) of your inspiration or let us come up with something completely original for you. Custom orders are subject to a design fee. Contact us here or via any of our social media outlets or from our contact page and let us help you bring your ideas to life. You won't be disappointed!
We can make ANY of our designs larger, however, not all designs are candidates to make smaller. Smaller pieces often result in loss of details. In other words, bigger is usually better. Contact us now for a custom size quote.
I received my package damaged. What should I do?
In the event that you receive your order damaged, please photo it before and after opening it. This will ensure that filing a claim with USPS or UPS will go smoothly and expeditiously.
When will my order ship?
Because each piece is custom made and depending on the quantity & finish you choose, your order will ship within 5-10 business days.
Where do you ship?
We ship free to the continental United States. If you live outside of the continental United States, please contact us for a shipping quote before purchasing.